Smart Coverage. Real Savings.
Each service below is delivered by a specialist trained exclusively for dental front-desk work — ready to plug into your practice from day one.
Virtual Receptionists
Dedicated dental receptionists trained on your practice software — answering every call, booking appointments, and representing your practice professionally.
- Live call answering during your business hours
- New patient intake and appointment scheduling
- Recall and reminder calls to reduce no-shows
- Trained on Dentrix and Eaglesoft
- HIPAA-aware and confidentiality-trained
Insurance Verification
Specialists who verify coverage, benefits, and eligibility before the patient sits in the chair — so your front desk can focus on the patient experience.
- Pre-appointment eligibility and benefits verification
- EOB review and coverage breakdown
- Prior authorization coordination
- Reduced claim denials through accurate pre-checks
- Works with all major dental insurance carriers
Recall & Reactivation
Systematic outreach to dormant patients to fill your schedule and grow hygiene revenue without your team spending hours on the phone.
- Personalized outreach to patients overdue for hygiene
- Re-engagement of inactive patient records
- Scheduled follow-up sequences
- Daily recall reports provided to your team
- Seamless coordination with your existing schedule
Billing & A/R Follow-Up
Dedicated billing specialists who chase down unpaid claims, post payments, and keep your A/R aging report clean.
- Insurance claim submission and follow-up
- Patient billing statements and collections calls
- A/R aging review and prioritized follow-up
- EOB posting and reconciliation
- Monthly reporting on collection performance
The Problem
Hiring a full-time front-desk employee costs $45,000–$55,000 per year — before payroll taxes, benefits, PTO, or the months it takes to fully train someone on dental software and insurance workflows. And when they quit, you start over.
The Crown Solution
Crown Dental Staffing gives you a fully-trained, dental-ready specialist in days — not months. No recruiting, no onboarding burden, no overhead. One flat rate, no contracts, and a risk-free patient test to prove the value before you commit.
Dental-Only. By Design.
We turned down the easier path of staffing multiple industries. By focusing exclusively on dental, our specialists arrive trained in the exact language, software, and workflows your practice depends on every day.
- Trained on Dentrix and Eaglesoft
- HIPAA-aware with confidentiality protocols
- Works your hours — no off-shore time zone gaps
- Direct line of accountability — one dedicated specialist, not a rotating pool
Quality Doesn't Stop After Onboarding.
Ongoing coaching keeps every specialist sharp, long after day one.